Beth has been with Tricon since its inception in a variety of operational and client facing roles. Beth has decades of experience creating and transforming business processes and systems in the areas of Operations, Finance, HR and Account Management. Her true passion is customer service, uniting people to be stronger together and challenging the way we do things in creative ways. Beth’s role as Director of Customer Experience ensures that anyone working with Tricon has an exceptional, high quality experience, every time. Beth is responsible for Contracts Management, Onboarding, Consultant Support, Quality Assurance, Stakeholder Communication Strategy and Invoicing. She loves being part of highly motivated and creative teams, making things easier and having fun while doing it! When Beth is not at Tricon you can find her with her family and friends on a mountain, ski hill, golf course, river or lake with a big fat smile on her face!